Key points about this course

Duration : 4 Days
Public Class : RM 3,000.00
Live Virtual Class : RM 2, 700.00

HRD Corp Claimable Course

CompTIA A+
Exam Code : 220-1001 & 220-1002

Live Virtual Class

Public Class

In-House Training

Private Class

Course Overview

If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA® A+® Certification course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer software and hardware to present fundamental skills and concepts that you will use on the job.

In this Comptia A+ course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems.

Join our Comptia A+ face to face classroom training in Kuala Lumpur or virtual class (live online class). It is open for Malaysia and international students.

Course Prerequisites

No Prerequisites listed for this course

Course Content

Lesson 1: Hardware Fundamentals

  • Personal Computer Components
  • Storage Devices
  • Mobile Digital Devices

Lesson 2: Operating System Fundamentals

  • PC and Mobile Operating Systems
  • PC Operating Systems Tools and Utilities

Lesson 3: Networking and Security Fundamentals

  • Network Types
  • Network Components
  • Common Network Services
  • Cloud Concepts
  • Security Fundamentals

Lesson 4: Safety and Operational Procedures

  • Basic Maintenance Tools and Techniques
  • Personal and Electrical Safety
  • Environmental Safety and Materials Handling
  • Professionalism and Communication
  • Organizational Policies and Procedures
  • Troubleshooting Theory

Lesson 5: Supporting Display Devices

  • Install Display Devices
  • Configure Display Devices
  • Troubleshoot Video and Display Devices

Lesson 6: Installing and Configuring Peripheral Components

  • Install and Configure Input Devices
  • Install and Configure Output Devices
  • Install and Configure Input/output Devices
  • Install and Configure Expansion Cards

Lesson 7: Managing System Components

  • Identify Motherboard Components and Features
  • Install and Configure CPUs and Cooling Systems
  • Install Power Supplies
  • Troubleshoot System Components

Lesson 8: Managing Data Storage

  • Identify RAM Types and Features
  • Troubleshoot RAM Issues
  • Install and Configure Storage Devices
  • Configure the System Firmware
  • Troubleshoot Hard Drives and RAID Arrays

Lesson 9: Installing and Configuring Microsoft Windows

  • Implement Client-Side Virtualization
  • Install Microsoft Windows
  • Use Microsoft Windows
  • Configure Microsoft Windows
  • Upgrade Microsoft Windows 

 

Lesson 10: Optimizing and Maintaining Microsoft Windows

  • Optimize Microsoft Windows
  • Back Up and Restore System Data
  • Perform Disk Maintenance
  • Update Software

Lesson 11: Working With Other Operating Systems

  • The OS X Operating System
  • The Linux Operating System

Lesson 12: Customized Client Environments

  • Types of Common Business Clients
  • Custom Client Environments

Lesson 13: Networking Technologies

  • TCP/IP Properties and Characteristics
  • TCP/IP
  • Internet Connections
  • Ports and Protocols
  • Networking Tools

Lesson 14: Installing and Configuring Networking Capabilities

  • Configures Basic Windows Networking
  • Configure Network Perimeters
  • Using Windows Networking Features
  • Install and Configure SOHO Networks

Lesson 15: Supporting Mobile Digital Devices

  • Install and Configure Exterior Laptop Components
  • Install and Configure Interior Laptop Components
  • Other Mobile Devices
  • Mobile Device Accessories and Ports
  • Mobile Device Connectivity
  • Mobile Device Synchronization
  • Troubleshoot Mobile Device Hardware

Lesson 16: Supporting Printers and Multifunction Devices

  • Printer and Multifunction Technologies
  • Install and Configure Printers
  • Maintain Printers
  • Troubleshoot Printers

Lesson 17: Security Threats, Vulnerabilities, and Controls

  • Common Security Threats and Vulnerabilities
  • General Security Controls
  • Mobile Security Controls
  • Data Destruction and Disposal Methods

Lesson 18: Implementing Security Controls

  • Secure operating Systems
  • Secure Workstations
  • Secure SOHO Networks
  • Secure Mobile Devices

Lesson 19: Troubleshooting System-Wide Issues

  • Troubleshoot PC Operating Systems
  • Troubleshoot Mobile Device Operating Systems and Applications
  • Troubleshoot Wired and Wireless Networks
  • Troubleshoot Common Security Issues

 

 

About the Certification

 

CompTIA A+ is the industry standard for establishing a career  in IT.

The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content:

  • Demonstrate baseline security skills for IT support professionals
  • Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
  • Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
  • Support basic IT infrastructure and networking
  • Configure and support PC, mobile and IoT device hardware
  • Implement basic data backup and recovery methods and apply data storage and management best practices

Exam Details

Exam Codes: CompTIA A+ 220-1001 (Core 1) and 220-1002 (Core 2)
Candidates must complete both 1001 and 1002 to earn certification. Exams cannot be combined across the series

Launch Date: January 15, 2019

Exam Description: CompTIA A+ 220-1001 covers mobile devices, networking technology, hardware, virtualization and cloud computing and network troubleshooting.

CompTIA A+ 220-1002 covers installing and configuring operating systems, expanded security, software troubleshooting and operational procedures.

Number of Questions: Maximum of 90 questions per exam

Type of Questions: Multiple choice questions (single and multiple response), drag and drops and performance-based

Length of Test: 90 Minutes per exam

Passing Score: 220-1001: 675 (on a scale of 100-900)
220-1002: 700 (on a scale of 100-900)

Recommended Experience: 9 to 12 months hands-on experience in the lab or field

Retirement: TBD - Usually three years after launch

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